We have an RDS Farm with an RD Connection Broker in place. We want our support desk to be able to use the 'Remote Desktop Service Manager' tool to perform remote shadow sessions. We have configured low-privilege accounts for the service desk users so that they can perform remote contol - the issue is however that they can not import all RDSH servers in the farm from the 'Import from RD Connection Broker' - they get access denied.
Does anyone know what permission my service desk users need on the RD Connection Broker servers to be able to perform this action?