I have a Windows 2008 R2 server running the Remote Desktop Services role. Whenever I reboot or restart the "Remote Desktop Services UserMode Port Redirector" service , I get the Event ID 36 error:
Redirection of additional supported devices is disabled by policy.
I verified that no such policy exists using RSOP.MSC. I looked at the following location:
Administrative Templates\Windows Components\Remote Desktop Services\Remote Desktop Session Host\Device and Resource Redirection\Do not allow supported Plug and Play device redirection
This is set to "Not Configured".
For fun, I've tried both enabling and disabling this setting (rebooting after each change), and it had no effect on the problem.
Additionally, I verified that the setting was disabled within the Remote Desktop Session Host Configuration utility:
RDP-Tcp -> Right-Click -> Properties -> Client Settings
Redirection
Supported Plug and Play Devices
For fun, I tried this setting both enabled and disabled, rebooting after each change, but this had no effect on the error.
Clipboard redirection does work.
I also followed all the instructions on the following article without success:
http://technet.microsoft.com/en-us/library/ee890928(v=ws.10).aspx
In the same domain, there is a Small Business Server, and there it works.
I hope anybody can help me on this issue, because for now my only option is reinstalling the server, and I would rather not because I cannot afford downtime that long.
Thanks!